A Temenos Certified Partner - Thesys has a proven
track record in offering T24 services to clients across the
globe. Thesys has consistently delivered value to its clients and
has emerged as a Trusted Partner globally for T24 and eMerge™
services.
Thesys offers T24 Services in the following areas:
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» Implementation
» Upgrade
» Other
Services |
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» Training
» Off-shore services
» Support and Maintenance |
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Implementation
Thesys T24 Implementation Methodology reduces the Total Cost
of Ownership (TCO) of T24. Thesys implementation process is
based on ‘Best’ principles and has extensive experience
in the project life-cycle of the implementation.
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» Business
Alignment
» System
Installation (jBase, Oracle, Multi-server)
» System
Build
» System
Integration Testing/User Acceptance Testing
» Data
Migration
» Post
Live Support
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Thesys has worked closely with Temenos on implementation projects
and has gained extensive knowledge and experience of the Temenos MODEL
BANK Implementation Methodology.
Upgrade
Thesys has vast experience in T24/GLOBUS™ upgrades from
G10 onwards to the latest Release of T24. Thesys has developed
a well defined Upgrade Process that has been ‘field-tested’
in over 10 upgrade projects. Our proven expertise and capabilities
ensure successful transition to T24, enabling the client to
reap the benefits of T24.
Our clients have benefited from
our ‘Mixed-Site’ model for upgrade projects where relevant
activities are carried out in on-site and off-site.
Other Services
Training
Training is often a Key Success factor for any project implementation
and on-going use of T24 by banks. Drawing from the experience
in providing training to users during Implementation projects and
in-house training to our personnel, Thesys has developed its training
capabilities.
Thesys can provide extensive Technical, Functional and ‘Need
Based’ training in T24/eMerge™ at client and
off-site locations.
Support and Maintenance
Well defined support and maintenance of a large system
like T24 is vital to successful operation of any institution
using T24. Thesys has the Infrastructural facilities, T24
(technical and domain) knowledge and above all the Processes to
provide maintenance and support under strict Service Level Agreements
(SLAs).
Our support service ensures ‘preventive’ maintenance
and ‘pro-active’ support.
Thesys has years of experience of providing such service to a large
international Private Bank, first-level support to group of clients
etc.
Off-shore Services
India is a preferred choice for off-shore services and Thesys has
the necessary and proven capabilities to provide the following off-shore
services:
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» Support
and Maintenance
» Remote
Helpdesk
» COB
(EOD) operations |
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