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A Temenos Certified Partner - Thesys has a proven track record in offering T24™ services to clients across the globe. Thesys has consistently delivered value to its clients and has emerged as a Trusted Partner globally for T24™ and eMerge™ services.

Thesys offers T24™ Services in the following areas:

  » Implementation
» Upgrade
» Other Services
 
    » Local Developments
» Training
» Off-shore services
» Support and Maintenance
 



Implementation


Thesys T24™ Implementation Methodology reduces the Total Cost of Ownership (TCO) of T24™. Thesys implementation process is based on ‘Best’ principles and has extensive experience in the project life-cycle of the implementation.

 

» Business Alignment
» System Installation (jBase, Oracle, Multi-server)
» System Build
» Local Developments
» System Integration Testing/User Acceptance Testing
» Data Migration
» Post Live Support

 
Thesys has worked closely with Temenos on implementation projects and has gained extensive knowledge and experience of the Temenos MODEL BANK Implementation Methodology.



Upgrade


Thesys has vast experience in T24™/GLOBUS™ upgrades from G10 onwards to the latest Release of T24™. Thesys has developed a well defined Upgrade Process that has been ‘field-tested’ in over 10 upgrade projects. Our proven expertise and capabilities ensure successful transition to T24™, enabling the client to reap the benefits of T24™.

Our clients have benefited from our ‘Mixed-Site’ model for upgrade projects where relevant activities are carried out in on-site and off-site.



Other Services

Local Developments
Thesys has an excellent partner relationship with Temenos and works with Temenos on many regional/local development projects. This relationship provides information to Thesys on Temenos defined programming standards, architectural changes and features of latest releases of T24™.

Thesys has delivered many projects covering Interfaces, Central Bank reporting, specific needs of Retail, Corporate and Private Banking customers. Thesys leverages this extensive body of knowledge in developing ‘Best-Fit’ solutions using well defined development methodologies.

Thesys can undertake development projects off-shore which reduces the cost of development for our customers.

Training
Training is often a Key Success factor for any project implementation and on-going use of T24™ by banks. Drawing from the experience in providing training to users during Implementation projects and in-house training to our personnel, Thesys has developed its training capabilities.

Thesys can provide extensive Technical, Functional and ‘Need Based’ training in T24™/eMerge™ at client and off-site locations.

Support and Maintenance
Well defined support and maintenance of a large system like T24™ is vital to successful operation of any institution using T24™. Thesys has the Infrastructural facilities, T24™ (technical and domain) knowledge and above all the Processes to provide maintenance and support under strict Service Level Agreements (SLAs).

Our support service ensures ‘preventive’ maintenance and ‘pro-active’ support.

Thesys has years of experience of providing such service to a large international Private Bank, first-level support to group of clients etc.

Off-shore Services
India is a preferred choice for off-shore services and Thesys has the necessary and proven capabilities to provide the following off-shore services:

 

» Support and Maintenance
» Local Developments
» Remote Helpdesk
» COB (EOD) operations